This amazing result adds to an extraordinary string of top IQS finishes by Ram, which has ranked among the three leading brands in the industry four times in the last five years – a record that includes a first-place standing in 2021, the first such achievement by a truck-exclusive brand in the benchmark study's history.
Capping this year's performance is the Ram 1500's win in the Full-size Light-Duty Pickup segment and a third-place finish among Heavy-Duty Pickups for the Ram 2500/3500.
Ram customers are extremely demanding, whether they live in Lake Grove or Lake Ronkonkoma, Brookhaven or Brentwood, or any part of Long Island, satisfying them to the point where we rise above every other brand in the industry is testament to the boundless creativity of our designers and engineers
Such results mark greater significance because this year's study featured new metrics that better captured the voice of the customer.
"Stellantis brands have enjoyed top IQS rankings for several years," noted Bill Kendell, senior vice president – North America customer experience at Stellantis. "But to achieve what Ram has achieved in this year's study, with its broader scope, is a clear demonstration that our team can and will deliver on the mission statement of our organization: Every Customer Counts, Every Journey Matters."
J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.
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